Washer repair in Pickering
A washer full of soaking wet clothes and standing water is not something you can work around for long. Tell us what yours is doing and a local technician comes out, finds the fault and quotes the repair before replacing anything.
Which one sounds like your washer?
Pick the closest match and read what usually causes it.
Something else going on? Describe it on the phone: (289) 802-7279
These four cover most of the washer calls we take in Pickering. Open the one that matches yours. If none of them fit, describe it on the phone and we'll tell you what it sounds like.
Washers we work on
What usually causes it
How we sort it
We start at the filter and the pump, because something small and solid getting past the drum is behind most blocked drains. If both are clear, we check the hose run behind the machine, then test whether the pump is getting power at all. Before leaving we run a full cycle and watch the machine empty properly.
What usually causes it
How we sort it
First we find out whether the drum is spinning slowly or not spinning at all, because that splits the job in two. A machine that drains but never spins usually points to the door lock, the belt or the coupler. A machine that never drains has to be fixed there first. We test the lock circuit, check the belt for glazing and stretch, then run a spin cycle with the panel off to watch what actually happens.
What usually causes it
How we sort it
Where the water shows up tells us a lot: at the front of a front-loader it is usually the door boot, at the back it is a hose or the tap connection, underneath it is the pump. We run the machine and watch each stage to see exactly when the leak appears. Turn the taps off behind the washer while you wait for us, because a hose that has started weeping can let go completely.
What usually causes it
How we sort it
We check the simple things first, because levelling and loose counterweights fix a surprising number of these calls. If the noise rises and falls with drum speed, we spin the drum by hand with the belt off to feel for bearing play. Worn bearings and tired suspension rods get replaced. Ignoring a bearing rumble is what turns a moderate repair into a new machine.
Is your washer doing something else?
Book a repair onlineSix parts cause most of the washer repairs we do in Pickering. Here is where each one sits and what it does when it fails.
The rubber boot between the door and the drum. Grit, coins and underwire wear holes in its folds, and water starts creeping out the front on every wash.
Linked symptom: water on the floorHolds the door shut and tells the control board it is safe to spin. When it fails, the washer either won't start or runs the whole cycle without spinning the load dry.
Linked symptom: clothes come out soaking wetThe valve opens to let water in from the taps behind the machine. One that doesn't close fully keeps filling, and a perished hose washer drips quietly at the back for weeks.
Linked symptom: water on the floorBehind the small flap at the bottom front. Coins, hairpins and lint collect here, and once the pump jams, water stays sitting in the drum after the cycle ends.
Linked symptom: water left in the drumThe motor turns the drum through a belt at the back. A stretched or snapped belt means the drum barely moves on the spin, even though you can hear the motor running.
Linked symptom: clothes come out soaking wetBearings let the drum turn smoothly and the shocks hold it steady. Worn bearings rumble louder as the spin speeds up, and tired shocks let the whole machine walk across the floor.
Linked symptom: banging or walking on the spinFrom stacked units in Seaton townhouses to twenty-year-old top-loaders in Bay Ridges.
Machine would fill, wash, then just sit there with the water and everything swimming in it. A coin from someone's jeans had made it into the pump. Cleared it, ran a cycle with me watching, and that was that.
Twenty years old and still going. He fixed the lid switch instead of telling me to buy a new one.
Water was creeping out the front door on every wash and I was putting towels down. The rubber seal had a tear in it you'd never spot unless you pulled it back. New seal, no more towels.
Stacked unit in a tight closet, which I know is awkward to work on. He took the dryer down, sorted the washer, put it all back and it's dead quiet now.
It sounded like a jet taking off on the spin and the whole floor shook. Bearings had gone. He was upfront that it wasn't a cheap fix and let me think it over before committing.
Clothes came out heavy and dripping every time and I was wringing them out by hand over the tub. Belt had stretched. Twenty minutes and it spun properly again.
Booked through the website in the evening and got a call back the next morning to set a time.
Apartment size washer, and two places told me they don't work on those. These guys did, same week.
Door stayed locked with a full load of wet laundry trapped inside before work. He talked me through getting it open on the phone, then came out and replaced the lock that afternoon.
Same rattle came back a few weeks later and they returned under the warranty without any fuss about it.
The things people ask before booking, answered the same way we'd answer them on the phone.
Before we arrive: find the model number on the sticker around the door opening, under the lid, or on the back panel. It tells us which parts to load on the van.
Leave it. Do not keep starting new cycles hoping it will clear, because that only refills a drum that cannot empty. Switch the machine off at the wall and turn the taps behind it off too.
If you need the laundry out, most front-loaders have a small drain hose behind the filter flap at the bottom. Put a shallow tray and towels down first, because far more water comes out than people expect.
It depends on the fault. Clearing a blocked pump and replacing drum bearings sit at opposite ends of the scale, so a phone estimate would be a guess. The technician diagnoses the washer in your laundry room and tells you the full price before starting. If you go ahead, the visit and diagnosis cost you nothing.
Washers usually last around 10 years, less than most other appliances in the house. The rough test: if the repair costs more than about half the price of a comparable new machine and yours is near that age, replacing makes more sense.
Bearings are the one repair worth thinking twice about on an older machine, since it is a long job. Our technicians will say so plainly rather than quietly booking the work.
Usually. The vans carry the parts washers fail on most: drain pumps, filters, door locks, belts, inlet valves, hoses and door seals for the common brands. Bearings, drums and control boards are ordered in for a second visit, and we tell you that up front rather than after taking the machine apart.
Yes, including units squeezed into a closet. The dryer has to come down before we can reach the washer, so the visit takes longer. Mention it is a stacked set when you book and we will allow the time. The same goes for machines in a second-floor laundry room where access is tight.
On front-loaders it is usually residue building up in the door seal and the detergent drawer, made worse by too much detergent and by keeping the door shut between washes. That part is cleaning rather than repair, and we will show you where it collects.
If the smell is more like stale drain water, it can be a partly blocked pump or drain hose, and that is a repair.
Our labour is covered for 3 months. If the same fault comes back in that time, call us and a technician returns with no labour charge. Keep your invoice, since it shows the repair date. Parts carry whatever warranty the manufacturer provides, and we tell you what that is when we quote.
We answer the phone from 7am to 11pm, weekends included. A machine leaking onto the floor goes near the front of the queue. Call and we will tell you the earliest slot one of our 8 technicians has open.
Drain pumps, door locks, belts and seals for these makes ride with the technician, which is why most washer calls end with a working machine the same visit.
What happens next
Water spreading across the floor or a burning smell? Don't wait for the callback, ring (289) 802-7279.
Four fields, about a minute. Tell us what the washer is doing and we'll take it from there.
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