Fridge repair in Pickering
Of everything in the kitchen, a fridge is the one you can't leave until next week. Tell us what it's doing and a local technician comes out, finds the fault and quotes the repair before touching a single part.
Which one sounds like your fridge?
Pick the closest match and read what usually causes it.
Something else going on? Describe it on the phone:
These four cover most of the fridge calls we take in Pickering. Open the one that matches yours. If none of them fit, describe it on the phone and we'll tell you what it sounds like.
Fridges we work on
What usually causes it
How we sort it
A cold freezer tells us the compressor is doing its job, so the problem is almost always air getting from one compartment to the other. We check the vent and the fan first, then the damper. Coils and gaskets come next if airflow is fine. Before leaving, we let the fridge run and check the temperature has actually settled.
What usually causes it
How we sort it
We trace the water back from where it lands, which usually leads to the defrost drain and the pan underneath. A blocked drain gets flushed clear on the spot. Loose or split water line fittings get reseated or replaced. Call us early on this one: water sitting under a fridge will lift laminate flooring long before the fridge itself gives up.
What usually causes it
How we sort it
We clear the ice first so we can see the parts underneath, then test whether the defrost cycle is running at all. A dead heater or thermostat gets replaced. If the cycle is working, the cause is moisture getting in or not draining out, so we check the seal and the drain tube. Chipping the ice out yourself only buys a few weeks, and it is easy to puncture a coil doing it.
What usually causes it
How we sort it
Where the sound comes from and when it happens narrows it down before anything is opened up. A rattle from the back points to the condenser fan, a whine from inside to the evaporator fan, and a click every few minutes to the start relay. Worn bearings get replaced rather than oiled, and if it turns out to be levelling we adjust the feet and check nothing is touching the cabinets.
Is your fridge doing something else?
Book a repair onlineSix parts cause most of the fridge repairs we do in Pickering. Here is where each one sits and what it does when it fails.
The rubber seal around each door. Once it hardens or tears, warm kitchen air leaks in all day, so the fridge runs non-stop and frost builds up inside.
Linked symptom: frost building upCold is made in the freezer and blown down into the fridge through a vent. When the fan stops or the damper sticks, the freezer stays cold and the fridge slowly warms up.
Linked symptom: fridge warm, freezer coldA heating element on the freezer coil that melts off frost a few times a day. When it burns out, the coil ices over and air stops reaching the fridge at all.
Linked symptom: ice on the back wallMelted frost runs down a small tube to a pan underneath, where it evaporates. A clog sends the water into the fridge instead, and it ends up under the crisper drawers.
Linked symptom: water under the drawersBehind the bottom panel, they shed the heat pulled out of the fridge. Dust and pet hair blanket them, the fridge struggles to cool, and a fan blade catching on debris starts to rattle.
Linked symptom: humming or rattlingA small switch on the side of the compressor that kicks it into life. A worn relay clicks every few minutes and gives up, which looks like a dead compressor but costs a fraction to fix.
Linked symptom: clicking every few minutesFrom a garage bar fridge in Bay Ridges to a built-in French door in Seaton.
Milk was going off in a day but the freezer was rock solid, so I assumed the whole thing was dying. It was a fan that had stopped turning. Cost a fraction of what I'd already started saving for a new fridge.
Small job, hot July weekend, and he still came out. No complaints here.
We'd been wiping up water under the crisper for about a month and blaming the kids for spills. Turned out to be a blocked drain. Fifteen minutes and it was done, and he showed me how to spot it starting again.
He told me what it would cost before he started, and the final number was exactly that. Nothing added on at the end.
Ice kept building up on the back wall no matter how often I emptied it out and defrosted the thing by hand. Defrost heater had failed. Two weeks on, no ice at all.
Built-in units are awkward to get at and I've had people refuse to touch ours before. He pulled the panel off, found the relay, and put everything back the way it was.
Called at half seven in the morning with a fridge full of food going warm, fully expecting an answering machine. Someone picked up and we had a time booked before I left for work.
Our fridge is older than my daughter and I expected to be told to replace it. He checked it over, said the compressor was still strong, and swapped the part that had actually failed. Honest people.
The buzzing was loud enough that you could hear it from the living room. Fan blade was catching on ice at the back. Quiet again since.
Same fault came back about six weeks later. One phone call, they came out, sorted it under the warranty, and nobody made me feel awkward about asking.
The things people ask before booking, answered the same way we'd answer them on the phone.
Before we arrive: find the model number on the sticker inside the fridge, usually on the left wall behind the crisper drawer or along the door frame. It tells us which parts to load on the van.
Health Canada puts the line at 4°C. Above that, perishables like meat, dairy and leftovers are only good for about two hours. A full freezer holds its temperature for roughly 48 hours if you keep the door shut, half that if it's only part full.
So move perishables to a cooler with ice, keep both doors closed, and call us rather than waiting to see if it sorts itself out overnight.
It depends entirely on which part failed. A door gasket and a compressor are at opposite ends of the scale, so any figure quoted over the phone would be invented. The technician diagnoses the fridge in your kitchen and tells you the full price before starting. If you go ahead, the visit and the diagnosis cost you nothing.
Fridges usually run 13 years or more, longer than most other appliances in the house. The rough test: if the repair costs more than about half the price of a comparable new fridge and yours is past that age, replacing makes more sense.
Age alone doesn't decide it. A twelve-year-old fridge with a strong compressor and one failed part is worth fixing. Our technicians will tell you when it isn't, even though that means no job for us.
Most of the time, yes. Our vans carry the parts that fail most often on the brands we see around Pickering: fans, relays, thermostats, defrost heaters, gaskets and drain kits. If your fridge needs something less common, or a part specific to a built-in model, we order it and come back to fit it once it lands.
Yes. Built-ins take longer because the unit has to come out of its cabinet carefully and the panels go back exactly as they were. Tell us it's a built-in when you book so we can set aside enough time for the visit.
Our labour is covered for 3 months. If the same fault comes back in that time, call us and a technician returns with no labour charge. Keep your invoice, since it shows the repair date. Parts carry whatever warranty the manufacturer provides, and we'll tell you what that is when we quote.
Only if you smell burning, see sparks, or the outlet itself is hot. In that case switch off the breaker and leave it off until we've looked at it.
Otherwise leave it running. A fridge that's still working, even badly, shows the technician what it's doing, and some faults disappear the moment power is cut. Clearing a path to the back and moving food out of the way is more useful than unplugging.
We answer the phone from 7am to 11pm, weekends included, and a fridge with food going warm goes near the front of the queue. Call and we'll tell you the earliest slot one of our 8 technicians has open.
Fans, relays, thermostats and defrost parts for these makes ride with the technician, which is why most fridge calls end in a working fridge the same visit.
What happens next
Fridge leaking onto the floor or smelling like burning? Don't wait for the callback, ring (289) 802-7279.
Four fields, about a minute. Tell us what the fridge is doing and we'll take it from there.
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